FAQ/Help
Got questions? Find clear, honest answers about our ingredients, shipping, returns, and mission—everything you need, all in one place.
Frequently Asked Questions
Get the answers you need about our products, shipping, returns, and values. We believe in full transparency—because trusted skincare starts with honest information.
How do I know this is truly clean and safe?
At SeaKind, clean means committed—EWG-verified formulas, no toxins, full transparency, and skincare you can trust without compromise.
What makes your products ocean-safe?
We believe skincare shouldn’t come at the planet’s expense—especially not the ocean. Our formulas are biodegradable, non-toxic to marine life, and consciously packaged to reduce plastic waste. We’re proud to be affiliated with Plastic Bank and donate 2% of all revenue to ocean conservation efforts. When you care for your skin with SeaKind, you’re caring for the sea, too.
Do your products actually work?
Yes—our formulas are built around centuries of seaweed tradition and backed by modern research. SeaKind’s proprietary marine actives are rich in vitamins, minerals, and antioxidants proven to support skin health. Plus, we continuously gather and display verified reviews from real customers who’ve seen visible improvements. If you’re looking for results without compromise, this is skincare that delivers.
Are you cruelty-free and vegan?
Absolutely. SeaKind is proudly Leaping Bunny Certified, meaning we never test on animals—ever. Many of our products are also fully vegan, using only plant- and sea-based ingredients. You can feel confident knowing your skincare is as kind to animals as it is to your skin.
How fast is shipping and what does it cost?
We offer free U.S. shipping on all orders, with most packages arriving within 3–5 business days. Orders are processed quickly, and you’ll receive tracking information every step of the way. No hidden fees, no surprises—just clean skincare delivered fast.
What’s your return or satisfaction policy?
We want you to love SeaKind as much as we do. If something doesn’t feel right, we offer a simple and fair return process. Just reach out within 30 days of receiving your order, and we’ll make it right—whether that means a refund, exchange, or personalized support to find the perfect product for you.
How does your loyalty program work?
Our Circle Points program was designed to reward people who care. You’ll earn 1 point for every $1 you spend—which translates to 10% back on future purchases. Members also get access to exclusive offers, early access to new launches, and a special birthday treat. Signing up is free, and you can start earning with your very first order.
What’s your give-back impact really like?
SeaKind donates 2% of every sale directly to trusted ocean conservation partners working to protect marine life, restore coastal ecosystems, and clean our oceans. That means every cleanser, moisturizer, or serum you purchase helps fund meaningful change. We’re transparent about our contributions and proud to share the impact your skincare makes.
Is this right for my skin type or age?
SeaKind is made for real women with real skin—from dryness and sensitivity to aging concerns and dullness. Our marine-based ingredients are naturally soothing, non-irritating, and work across skin types. Not sure where to start? Take our quick Skin Quiz and discover a routine tailored to your unique needs—plus get 10% off your first order.
How are SeaKind products different from what I’m already using?
Most skincare brands focus on trends. We focus on trust. SeaKind blends ocean-derived ingredients with clinical integrity, avoids all harmful additives, and contributes to the planet with every order. No greenwashing, no empty claims—just results you can feel, values you believe in, and products that love your skin back. Try one of our bestsellers and feel the difference.
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Still Have Questions?
We’re always here to help with anything you need. Reach out anytime for personal support, honest answers, and guidance for your skincare and SeaKind experience.
